Terms of service
It is the customers’ responsibility to provide us with exact measurements, suitable for your requirements. We will not offer refunds or accept returns where customer measurements are incorrect as we are unable to resell made to measure blinds.
All items are cut to size and will be accurate with working tolerances of +/-5mm. Orders cannot be returned if within this limit.
We are unable to guarantee that the digitally produced images shown on the website:
- Accurately reflect the colours, due to variations in light and colour between different computer monitors and electronic devices.
- Will be the same from one item to another in the case of matching sets, due to slight variations in dye and age of orders placed.
The price you pay is the price displayed on this website at the time we receive your order. Any price displayed on this website shall be subject to change at any time.
Order Process:
Follow the process of placing your order by a series of simple instructions.
All our blinds are custom made to your specifications, it is crucial to provide accurate measurements in mm during the ordering process.
We take payment from you at the time you place your order, using the credit or debit card details supplied by you during the checkout process.
You will receive an order confirmation which is your responsibility to check, we cannot accept claims based on incorrect measurements or products.
Delivery:
All deliveries will be made to you by our third-party couriers. Delivery charges and estimated timescales are detailed in this website and when you place your order.
We will make every effort to deliver your order within the estimated timescales given to you at the time of ordering, and in any event within 30 days of the date of order. The estimated delivery times include working days after our receipt of your completed order and exclude weekends and holidays. Custom Camper Blinds Ltd is not responsible for shipping delays caused by problems, which are beyond its reasonable control.
If your order is damaged, please contact us within 7 days to process a claim for a replacement. Images will be requested for claim purposes, this does not affect your statutory rights. If you are missing any items from your delivery, please contact us within 7 days to process a claim for replacement.
Returns:
Where the goods are made to measure you shall have no right to amend or cancel your order, return the goods or seek any refund of the price paid by you from us. This is because when we receive your order, the manufacturing process begins immediately and the goods are manufactured to your exact specification, pursuant to The Consumer Contracts (information, cancellation and additional charges) Regulations 2013. This does not affect your statutory rights.
Data Protection:
Your privacy is very important to us. Please review our Privacy Policy which explains how we will use your personal information that you disclose to us when placing the order.
About us:
If you have any questions regarding this website, these terms and conditions, or your order, please contact us using the details below:
- Email: support@customcamperblinds.co.uk
- Telephone:01765 658504
Please remember Cords, chains, and strings pose a strangulation hazard and MUST be kept away from babies and children.